Namdar dashboard
Overview
Management notifications
Operational updates for the Namdar team. Each staff member sees only notifications relevant to their access.
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Email inbox
Incoming and outgoing email conversations only. Website and My Namdar support tickets stay separately in Support tickets.
Unread0New customer messages
Loading inbox…Auto-refreshes every 45 seconds while this tab is open.
Choose a conversation to open it.
Page views0
Quotes0
Bookings0
Open tickets0
System
Business reporting
Track revenue, quote conversion, completed work, service performance, customer feedback and team workload from one dashboard.
Revenue collected£0.00£0 refunds
Invoiced£0.00Issued in selected period
Outstanding now£0.00No overdue invoices
Quote conversion0%0 quotes
Completed jobs0£0 average job
Customer rating—0 ratings
Revenue trend
Net payments received after refunds.
Quote funnel
Quote statuses created during the selected period.
Payment methods
Gross payments by collection method.
Feedback distribution
Customer ratings submitted during the period.
Service performance
Lead volume, conversion, completed work and collected revenue by service.
Staff workload
Scheduled jobs and hours in the selected period. This is operational workload, not payroll.
Quote requests
Review incoming requests, set the final price and move approved work straight into the booking diary.
Work diary
Run the day from one calendar. Open any appointment to assign staff, reschedule it or update the job. Customer emails cover confirmation, a day-before reminder, on-the-way, completion and a follow-up.
Pending Confirmed Completed Cancelled
Customer change requests
Review self-service reschedule and cancellation requests. The existing booking remains unchanged until you approve a request.
Booking list
Search all jobs, update status/payment and open the full schedule editor.
Recurring service subscriptions
Confirm, pause or cancel regular customer services. Activating a subscription can award the configured subscription loyalty points.
Outstanding£0.00
Collected£0.00
Invoices0
Overdue0
Invoices & payments
Record deposits, balances and refunds, send invoices and download PDFs. Payment status is now driven by the transaction history rather than a manual dropdown.
Pending0
Due now0
Sent0
Failed0
Automatic business follow-ups
Namdar automatically follows up overdue invoices and unanswered quotes, and alerts the office about unassigned or potentially missed jobs. Duplicate-send protection is built in.
Activity today0
Last 7 days0
Staff actors0
System events0
Admin activity history
Security-sensitive changes are recorded with the actor, time, affected record and before/after values where available. Audit records are server/admin only.
Feedback0
Average rating—
Needs attention0
Public review clicks0
Reviews & customer feedback
Low ratings stay private and are routed into Namdar support. Positive customers can be offered your configured public-review link.
Support tickets
Tickets created through My Namdar, website support forms or service-feedback escalation. Incoming emails are handled separately in Email inbox.
Pricing controls
Customers
Search customers, open a complete account history, edit details, suspend/archive or permanently delete accounts.
Customer project / 3D delivery
Staff accounts & permissions
Create staff users and control which dashboard sections each person can access.
Namdar Rewards rules
Rewards catalogue
Promotion codes
Customer points
Newsletter
Advanced coverage planner
Build service-specific UK operating zones with official councils/boroughs, overlap priorities, map selection, postcode exceptions and precise custom boundaries.
Coverage builder
Add service area
Services available in this zoneKeep All services selected, or make this zone apply only to specific Namdar services. This lets different services have different operating areas.
Choose councils / boroughsLoaded from the official ONS Local Authority District boundary service. Eligibility is matched by the postcode's official authority code; the map is a visual preview.
0 selectedLoading official UK areas…
Loading official areas…
Use a postcode for an accurate centre, or click the map.
Draw the exact boundaryStart drawing, click around the edge, then drag the numbered points to fine-tune it.
No custom boundary yet.
Advanced postcode exceptions
Use these only for exceptions. Full postcode, sector, district and wildcard rules are supported. Exclusions win.
Choose the UK areas Namdar covers.
In Smart UK mode, press Load shown on map, then click an official council/borough boundary to select or remove it. Eligibility uses official authority codes; the map remains a visual planning tool.
Test this coverage plan before savingTest a postcode against this draft zone and a specific service, or choose All services to see the whole service matrix.
Saved service areas
Namdar master address database
Licensed authoritative UK address datasets live here. Master addresses are searchable immediately and do not need individual approval. Customer-entered corrections stay in the separate directory below.
Large licensed datasets are loaded server-side with the Namdar bulk importer; they are not uploaded through the browser.
Namdar address directory
Approved customer/admin addresses are a secondary source for corrections, new builds and records not yet present in the master dataset.
CSV columns: postcode, house_unit, street, address_line1, address_line2, city, district, region, latitude, longitude. If address_line1 is blank, Namdar combines house_unit + street.
Brand, theme & coming soon
Privacy, Terms & Cookies
AI & live chat
FAQ knowledge is used by the assistant. When staff are online, conversations can be handed to a person.